A. Interviews and explains the list of requirement to the applicant

B.Issues list of requirement

C.Advises the applicant to submit requirement upon completion

A.Interviews the applicant

B.Issues order of payment

C.Advises the applicant to proceed and pay at BOSS (pay & claim) and return to City ENRO

A.Accepts and checks receipt of payment

B.Encodes OR number and amount of payment

C.Advises the applicant to return on the third day after filing the application

A.Issues CEC and advises the applicant to check the data on the certificate

B.Explains to applicant the provisions included in the certificate

C.Request the applicant to conform on the certificate

D.Scans the certificate

Note: If the applicant is not the signatory, advise the applicant to provide a conformed copy of the CEC

A. Receives & verifies application form

B. Issues order of payment

C. Advises applicant to proceed and pay at Business One Stop Shop (pay & claim) and to return to office to present the receipt

A. Accepts and checks receipt

B. Encodes OR # and amount of payment

C. Issues accreditation certificate

D. Advises the applicant to check the data on the certificate

A. Accepts and checks receipt of payment

B. Encodes OR No. And amount of payment

C. Issues delivery certificate

D. Advises the applicant to check the data on the certificate

A. Accepts and checks the requirement presented

B. Issues order of payment

C. Advises the applicant to proceed and pay at the BOSS (pay & claim)

A. Accepts and checks receipt of payment

B. Encodes OR No. And amount of payment

C. Issues authorization certificate

D. Advises the applicant to check the date on the certificate

Schedule of Availability: 8:00 am to 5:00 pm
Frontline Services: Availment of order of payment for tipping fee
Client: Owners/Representatives engage in hauling business in Batangas City
Requirement: N/A
Total Processing Time: 27mins.
How to avail of the service:

A. Issues order of payment

B. Advises the applicant to proceed and pay at the BOSS (pay and claim)

Presents receipt of payment

Returns to City ENRO

Presents Receipt of payment

A. Accepts and checks receipt of payment

B. Logs OR No. And amount of payment

C. Advises the client to sign in the logbook

Schedule of Availability: 8:00 am to 5:00 pm
Frontline Services: Application for endorsement letter to DENR for cutting of tree(s)
Client: Lot Owners/ Authorized Representatives requesting for the cutting of tree(s)
Requirement: Clearance Certificate, Picture of tree(s), Sketch Map, Tax Declaration, Certification from OCVAS (for fruit bearing trees), Special Power of Attorney(if not the owner), Tax Declaration, Greening Plan, Site Development Plan
Total Processing Time: 28mins.                                                       Fees:
How to avail of the service:                                                           Private Land: 100.00
                                                                                                      Public Land: 150.00

A. Receives and checks the accomplished request form and requirements

B. Issues order of payment

C. Advises the applicant to proceed and pay at the BOSS (pay & claim)

Schedule of Availability: 8:00 am to 5:00 pm
Frontline Services: Application for trimming / pruning of tree(s)
Client: Lot Owners/ Authorized Representatives requesting for trimming/pruning of tree(s)
Requirement: Clearance Certificate, Picture of tree(s), fruit bearing trees), Special Power of Attorney(if not the owner)
Total Processing Time: 26mins.                                                              Fees:
How to avail of the service:                                                                  Private Land: 100.00
                                                                                                            Public Land: 150.00

A. Receives and checks the accomplished request

B. Issues order of payment

C. Advises the applicant to proceed and pay at the BOSS (pay & claim)

A. Accepts and checks receipt of payment

B. Logs OR No. and amount of payment

C. Advises the client to sign in the logbook

Schedule of Availability: 8:00 am to 5:00 pm
Frontline Services: Application for certificate of Transport Agreement (CTA)
Client: Transporters of cut branches / twigs of tree (s)
Requirement: Cutting permit, Official Receipt/Certificate of Registration (OR/CR)
Total Processing Time: 30mins.
How to avail of the service:                                                                          Fees: 150.00

A. Accepts and checks the receipt

B. Encodes OR No. and amount of payment

C. Issues Certificate of Transport Agreement (CTA) and advises the applicant to verify the data

Schedule of Availability: 8:00 am to 5:00 pm
Frontline Services: Submission of Complain
Client: Concerned citizens or residents of Batangas City
Requirement: Complaint letter / Barangay Resolution
Total Processing Time: 5 mins.
How to avail of the service:                                                                               Fees: N/A

A. Receives complaint letter or barangay resolution

B. Interviews the complainant

C. Informs the complainant for feedback after two (2) days

Schedule of Availability: 8:00 am to 5:00 pm
Frontline Services: Availment for assistance on tree planting activity
Client: Schools/Organizations/Industries/Institutions
Requirement: Request letter
Total Processing Time: 5 mins.                                                                               Fees: N/A
How to avail of the service:

A. Receives request letter

B. Interviews the client

C. Informs the client for feedback after two (2) days

Schedule of Availability: 8:00 am to 5:00 pm
Frontline Services: Availment for assistance on pollution concerns
Client: Concerned citizens or residents of Batangas City
Requirement: N/A
Total Processing Time: 5mins.
How to avail of the service:                                                                            Fees: N/A

A. Interviews the clients

B. Informs the client for feedback after two (2) days

Schedule of Availability: 8:00 am to 5:00 pm
Frontline Services: Request for Information on Environmental Plans, Programs, Activities, Issues and Concerns
Client: Students/Institution Representative/Organizations/ Industries/ Others
Requirement: Request Letter
Total Processing Time: 5mins.
How to avail of the service:                                                                                  Fees: N/A

A. Receives and interviews the client

B. Accompanies the client to the interviewee (if available)

C. Informs the client for the schedule of actual interview

D. Provides Information and needed documents

Schedule of Availability: 8:00 am to 5:00 pm
Frontline Services: Request for Environmental and Education Campaign
Client: Schools/ Barangays/ Business Establishments/ Institutions/ Organizations
Requirement: Request Letter
Total Processing Time: 5mins.
How to avail of the service:                                                                                 Fees: N/A

5 mins