- Home
-
About
- General Information
- City Profile
-
City Government
- Barangays
-
Resolutions and Ordinances
- Resolutions
- Ordinances
- Public Hearing
- Publications
-
Business
- Setting Up a Business
- Online Business Services
- Local Ordinances & Issuances
- Metro Batangas Business Club
- Awards and Recognitions
- Socio-Economic Physical & Political Profile
- Brochure/Sectoral Profile/Investment Brief
- Safety Seal Certificate
- Downloadable Forms
- Citizen's Charter
- Citizen's Charter Online Registration/Renewal
- BPLO Citizen's Charter Handbook
-
Tourism
- Local Heritage
- Tourist Information
- Travel Information
- CAREERS
- Contact Us
Public Affairs and Assistance Division Office-Profile
- Details
- Wednesday, 13 August 2025 - 2:15:27 PM
- Views: 7042
Mandate
The Public Affairs and Assistance Division (PAAD) is responsible for the maintenance and management of Barangay Officials records as well as the proper recording, filling, and organizations of relevant documents. The division also oversees the systematic disposal and archiving of City’s administrative issuances in accordance with established records management policies. Furthermore, PAAD coordinates with all other government offices and/or agencies to ensure compliance with documentation standards, transparency, and accessibility of public records.
Vision
A transparent, efficient, and reliable records management system that upholds the integrity of official documentation, ensures proper archiving of City’s administrative issuances, and supports accountable and responsive local governance.
Mission
To maintain accurate and up-to-date records of officials, ensure the proper filing, archiving, and disposal of City’s administrative issuances, and comply with governance standards while supporting the City’s commitment to quality service and continuous improvement.
Service Pledge:
We commit to:
1. Maintaining accurate and up-to-date records of Barangay Officials.
2. Ensuring the proper filing archiving and disposal of City's administrative issuances.
3. Upholding transparency and compliance with government regulations.
4. Delivering quality public service with integrity.
5 Supporting good governance and continuous improvement in administrative processes.
Departments/Divisions
- Business Permits & Licensing Office
- Office of the Senior Citizen Affairs
- City Administrator's Office
- Sangguniang Panglungsod
- City Mayor's Office
- Mayor's Action Center
- City Environment & Natural Resource Office
- City Disaster Risk Reduction Management Office
- Information Technology Services Division
- Public Employment Services Office
- Public Affairs & Assistance Division
- Public Information Office
- Transportation Development Regulatory Office
- Public City Library Office
- City Investment & Tourism Office
- City Defense & Security Services Office
- City Legal Office
- City Budget Office
- City Social Welfare & Development Office
- City Planning & Development Office
- City Accountant's Office
- City Civil Registrar's Office
- City Assessor's Office
- City Veterinarian & Agricultural Services Office
- Human Resource Management & Development Office
- City Prosecutor's Office
- City Treasurer's Office
- City Market Office
- City Health Office
- City Engineers Office
- City General Services Office
- Local Economic & Investment Promotion Office
- Colegio ng Lungsod ng Batangas
- City Veterinary Office
- City Agriculture Office
Emergency Hotlines
24/7 EBD Health Emergency
Hotline : 0999-222-6626
Mayor's Action Center : 723-1511
BFP Batangas City : 425-7163
PNP Batangas City : 723-2030
Nazareth Hospital : 723-4144
Batangas Medical Center : 723-0911
CDRRMO : 702-3902
Philippine Red Cross: 723-3027
City Social Welfare Dev’t : 723-2208
VAWC Batangas City : 09568267017
City Health Office : 723-8890
LTO Batangas City : 740-9738
LTO Batangas City : 740-9738






