Quality Policy


Quality Policy Statement

The City Government of Batangas, with its aim for progressive, inclusive, self-reliant and disciplined city, strives to consistently deliver services that are of the highest attainable quality to its constituents.

It is committed to continually improve its operation and function in accordance with the Quality Management System and provisions of applicable statutory and regulatory requirements with the purpose of delivering quality service to the general public in a swift, respectable and efficient manner based on the principles of accountability, transparency and professionalism.