City Environment and Natural Resource Office- Profile

2015-07-03T12:54:01+08:00

MANDATE

To render environmental public service

PROFILE

The Batangas City ENRO, or City ENRO is formally organized and recognized as the lead unit for the environmental and natural resources laws and regulations including those functions and programs that have been devolved by DENR to the LGU as provided for by RA 7160.

MISSION

Protect the environment of Batangas City and the general welfare of its constituents through the development, sustenance and management of natural resources, eco – tourism, resource based livelihood and industrial and socio – cultural endeavours; Ensure a balance between reasonable use and protection of the City’s natural resources for the benefit of all; and Implement the Environment Code of the City.

VISION

a) As a globally recognized component City in the CALABARZON Region, Batangas City is an epitome of good governance and leadership in the protection of the environment and the general welfare of its constituents. Its development path includes environmental and natural resource management, sustainable ecotourism and resource–based livelihood, industrial and socio – cultural endeavours.

b) Batangas City is progressive community which provides quality education for youth, a peaceful and clean environment and a God – fearing community with high value for the environment.

c) Batangas City firmly believes that these objectives can be achieved through a united action among its people in the protection and conservation of the city’s environment and natural resources; where the people actively cooperate with the local government units and other sectors with similar goals and principles.

CENRO Citizen's Charter

2015-07-03T12:54:01+08:00

Schedule of Availability: 8:00 am to 5:00 pm Frontline Services: Availment of Application for Delivery Clearance for trucking/hauling services, Request form for cutting of trees, request form for trimming/pruning of trees, Certificate of Transport Agreement, ECO Accreditation Certificate Client: Owners/Representatives of companies engaged in trucking and hauling services, Lot owners/Authorized Representatives Requirement: N/A Total Processing Time: 5mins. How to avail of the service: Fees: N/A
STEP NO.	CLIENT STEP	AGENCY / LGU Action	Office Responsible	Location of Office	Maximum Duration
1	Securest the list of requirements or application form	A. Interviews and explains the list of requirement to the applicant B.Issues list of requirement C.Advises the applicant to submit requirement upon completion	Environment Safety and Permits Division (ESPED) – City ENRO	3rd Floor Gusali ng Kalikasan at Kapayapaan	5 mins
2	Receives the list of requirements

Schedule of Availability: 8:00 am to 5:00 pm Frontline Services: Application for City Environmental Certificate (CEC) Client: Owners/Presidents/Managers/Representative of Business establishments/ Service Providers Requirement: None Total Processing Time: 1 day and 46 mins. Fees: How to avail of the service: Small Scale: 50.00 Large Scale: 150.00
STEP NO.	CLIENT STEP	AGENCY / LGU Action	Office Responsible	Location of Office	Maximum Duration
1	Secures City Environmental Certificate (CEC)	A.Interviews the applicant B.Issues order of payment C.Advises the applicant to proceed and pay at BOSS (pay & claim) and return to City ENRO	Environment Safety and Permits Division (ESPED) – City ENRO	3rd Floor Gusali ng Kalikasan at Kapayapaan	5 mins
2	Proceeds to Business One Stop Shop (pay & claim)			People’s Quadrangle, City Hall Compound	10 mins.
3	Pays the appropriate fee				5 mins.
4	Returns to City ENRO				15 mins.
5	Presents receipt of payment	A.Accepts and checks receipt of payment B.Encodes OR number and amount of payment C.Advises the applicant to return on the third day after filing the application	Environment Safety and Permits Division (ESPED) – City ENRO	3rd Floor Gusali ng Kalikasan at Kapayapaan	3 mins
6	Processes the application				1 day
7	Processes the application	A.Issues CEC and advises the applicant to check the data on the certificate B.Explains to applicant the provisions included in the certificate C.Request the applicant to conform on the certificate D.Scans the certificate Note: If the applicant is not the signatory, advise the applicant to provide a conformed copy of the CEC

Schedule of Availability: 8:00 am to 5:00 pm Frontline Services: Application for Environmental Compliance Officer (ECO) Certificate Client: Owners/Representatives/ DENR – Pollution Control Officer (PCO) Requirement: N/A Total Processing Time: 23 minutes Fees: How to avail of the service: Small Scale: 50.00 Large Scale: 150.00
STEP NO.	CLIENT STEP	AGENCY / LGU Action	Office Responsible	Location of Office	Maximum Duration
1	Submits accomplished application form	A. Receives & verifies application form B. Issues order of payment C. Advises applicant to proceed and pay at Business One Stop Shop (pay & claim) and to return to office to present the receipt	Environment Safety and Permits Division (ESPED) – City ENRO	3rd Floor Gusali ng Kalikasan at Kapayapaan	5 mins
2	Receives the list of requirements			People’s Quadrangle, City Hall Compound	8 mins
3	Pays the appropriate fee
4	Returns to City ENRO				10 mins
5	Presents receipt of payment	A. Accepts and checks receipt B. Encodes OR # and amount of payment C. Issues accreditation certificate D. Advises the applicant to check the data on the certificate	Environment Safety and Permits Division (ESPED) – City ENRO	3rd Floor Gusali ng Kalikasan at Kapayapaan	5 mins

Schedule of Availability: 8:00 am to 5:00 pm Frontline Services: Application for Delivery Clearance for trucking/hauling services Client: Owners/Representative of companies engaged in trucking and hauling services Requirement: Materials Safety Data Sheet (MSDS), Company Profile, Official Receipt/ Certificate of Registration, Clients Certificate, Accreditation to Haul, BFP Clearance Total Processing Time: 28mins. How to avail of the service: Fees: 150.00
STEP NO.	CLIENT STEP	AGENCY / LGU Action	Office Responsible	Location of Office	Maximum Duration
1	Submits Requirements	A.Receives and verifies the requirement	Environment Safety and Permits Division (ESPED) – City ENRO	3rd Floor Gusali ng Kalikasan at Kapayapaan	5 mins
2	Proceeds to Business One Stop Shop (pay & claim)			People’s Quadrangle, City Hall Compound	8 mins
3	Returns to City ENRO				10 mins
4	Presents receipt of payment	A. Accepts and checks receipt of payment B. Encodes OR No. And amount of payment C. Issues delivery certificate D. Advises the applicant to check the data on the certificate	Environment Safety and Permits Division (ESPED) – City ENRO	3rd Floor Gusali ng Kalikasan at Kapayapaan	5 mins

Schedule of Availability: 8:00 am to 5:00 pm Frontline Services: Application for Authorization to Haul Client: Owners/Representatives engage in hauling business in Batangas City Requirement: Request letter / Company Profile, Registration of Truck Total Processing Time: 28mins. How to avail of the service: Fees: 150.00
STEP NO.	CLIENT STEP	AGENCY / LGU Action	Office Responsible	Location of Office	Maximum Duration
1	Submits accomplished requirements	A. Accepts and checks the requirement presented B. Issues order of payment C. Advises the applicant to proceed and pay at the BOSS (pay & claim)	Environment Safety and Permits Division (ESPED) – City ENRO	3rd Floor Gusali ng Kalikasan at Kapayapaan	5 mins
2	Proceeds to Business One Stop Shop (pay & claim)				8 mins
3	Pays the appropriate fee				10 mins
4	Returns to City ENRO				10 mins
5	Presents Receipt of payment	A. Accepts and checks receipt of payment B. Encodes OR No. And amount of payment C. Issues authorization certificate D. Advises the applicant to check the date on the certificate	Environment Safety and Permits Division (ESPED)– City ENRO	3rd Floor Gusali ng Kalikasan at Kapayapaan	5 mins

Schedule of Availability: 8:00 am to 5:00 pm Frontline Services: Availment of order of payment for tipping fee Client: Owners/Representatives engage in hauling business in Batangas City Requirement: N/A Total Processing Time: 27mins. How to avail of the service:
STEP NO.	CLIENT STEP	AGENCY / LGU Action	Office Responsible	Location of Office	Maximum Duration
1	Secures order of payment	Interviews the applicant for data’s to fill in the order of payment	Environment Safety and Permits Division (ESPED) – City ENRO	3rd Floor Gusali ng Kalikasan at Kapayapaan	3 mins
2	Provides data	A. Issues order of payment B. Advises the applicant to proceed and pay at the BOSS (pay and claim)	Environment Safety and Permits Division (ESPED) – City ENRO3rd Floor Gusali ng Kalikasan at Kapayapaan		3 mins
3	Proceeds to Business One Stop Shop (pay & claim)				8 mins
4	Presents receipt of payment Returns to City ENRO Presents Receipt of payment	A. Accepts and checks receipt of payment B. Logs OR No. And amount of payment C. Advises the client to sign in the logbook	Environment Safety and Permits Division (ESPED) – City ENRO	3rd Floor Gusali ng Kalikasan at Kapayapaan	10 mins

Schedule of Availability: 8:00 am to 5:00 pm Frontline Services: Application for endorsement letter to DENR for cutting of tree(s) Client: Lot Owners/ Authorized Representatives requesting for the cutting of tree(s) Requirement: Clearance Certificate, Picture of tree(s), Sketch Map, Tax Declaration, Certification from OCVAS (for fruit bearing trees), Special Power of Attorney(if not the owner), Tax Declaration, Greening Plan, Site Development Plan Total Processing Time: 28mins. Fees: How to avail of the service: Private Land: 100.00 Public Land: 150.00
STEP NO.	CLIENT STEP	AGENCY / LGU Action	Office Responsible	Location of Office	Maximum Duration
1	Securest the list of requirements or application form	A. Receives and checks the accomplished request form and requirements B. Issues order of payment C. Advises the applicant to proceed and pay at the BOSS (pay & claim)	Forest and Natural Resources and Management Division (FNRMD) – City ENRO	3rd Floor Gusali ng Kalikasan at Kapayapaan	5 mins
2	Proceeds to Business One Stop Shop (pay & claim)				8 mins
3	Pays the appropriate fee
4	Returns to City ENRO				10 mins
5	Presents receipts of payment	A. Accepts and checks the receipt B. Encodes the OR. No. and amount of payment	Forest and Natural Resources and Management Division (FNRMD) – City ENRO	3rd Floor Gusali ng Kalikasan at Kapayapaan	5 mins

Schedule of Availability: 8:00 am to 5:00 pm Frontline Services: Application for trimming / pruning of tree(s) Client: Lot Owners/ Authorized Representatives requesting for trimming/pruning of tree(s) Requirement: Clearance Certificate, Picture of tree(s), fruit bearing trees), Special Power of Attorney(if not the owner) Total Processing Time: 26mins. Fees: How to avail of the service: Private Land: 100.00 Public Land: 150.00
STEP NO.	CLIENT STEP	AGENCY / LGU Action	Office Responsible	Location of Office	Maximum Duration
1	Submits the accomplished request form and complete requirements	A. Receives and checks the accomplished request B. Issues order of payment C. Advises the applicant to proceed and pay at the BOSS (pay & claim)	Forest and Natural Resources and Management Division (FNRMD) – City ENRO	3rd Floor Gusali ng Kalikasan at Kapayapaan	5 mins
2	Proceeds to Business One Stop Shop (pay & claim)				8 mins
3	Pays the appropriate fee
4	Returns to City ENRO				10 mins
5	Presents receipt of payment	A. Accepts and checks receipt of payment B. Logs OR No. and amount of payment C. Advises the client to sign in the logbook	Forest and Natural Resources and Management Division (FNRMD) – City ENRO	3rd Floor Gusali ng Kalikasan at Kapayapaan	3 mins

Schedule of Availability: 8:00 am to 5:00 pm Frontline Services: Application for certificate of Transport Agreement (CTA) Client: Transporters of cut branches / twigs of tree (s) Requirement: Cutting permit, Official Receipt/Certificate of Registration (OR/CR) Total Processing Time: 30mins. How to avail of the service: Fees: 150.00
STEP NO.	CLIENT STEP	AGENCY / LGU Action	Office Responsible	Location of Office	Maximum Duration
1	Submits and presents complete requirements	A. Receives and checks requirements B. Issues order of payment C. Advises the applicant to proceed and pay at the BOSS (pay & claim)	Forest and Natural Resources and Management Division (FNRMD) – City ENRO	3rd Floor Gusali ng Kalikasan at Kapayapaan	5 mins
2	Proceeds to Business One Stop Shop (pay & claim)				10 mins
3	Pays the appropriate fee
4	Returns to City ENRO				10 mins
5	Presents receipt of payment	A. Accepts and checks the receipt B. Encodes OR No. and amount of payment C. Issues Certificate of Transport Agreement (CTA) and advises the applicant to verify the data	Forest and Natural Resources and Management Division (FNRMD) – City ENRO	3rd Floor Gusali ng Kalikasan at Kapayapaan	5 mins

Schedule of Availability: 8:00 am to 5:00 pm
Frontline Services: Submission of Complain
Client: Concerned citizens or residents of Batangas City
Requirement: Complaint letter / Barangay Resolution
Total Processing Time: 5 mins.
How to avail of the service: Fees: N/A

STEP NO.

CLIENT STEP

AGENCY / LGU Action

Office Responsible

Location of Office

Maximum Duration

Submits complaint letter or barangay resolution

A. Receives complaint letter or barangay resolution

B. Interviews the complainant

C. Informs the complainant for feedback after two (2) days

Forest and Natural Resources and Management Division (FNRMD) – City ENRO

3rd Floor Gusali ng Kalikasan at Kapayapaan

5 mins

Schedule of Availability: 8:00 am to 5:00 pm
Frontline Services: Availment for assistance on tree planting activity
Client: Schools/Organizations/Industries/Institutions
Requirement: Request letter
Total Processing Time: 5 mins. Fees: N/A
How to avail of the service:

STEP NO.

CLIENT STEP

AGENCY / LGU Action

Office Responsible

Location of Office

Maximum Duration

Submits request letter

A. Receives request letter

B. Interviews the client

C. Informs the client for feedback after two (2) days

Forest and Natural Resources and Management Division (FNRMD) – City ENRO

3rd Floor Gusali ng Kalikasan at Kapayapaan

5 mins

Schedule of Availability: 8:00 am to 5:00 pm
Frontline Services: Availment for assistance on pollution concerns
Client: Concerned citizens or residents of Batangas City
Requirement: N/A
Total Processing Time: 5mins.
How to avail of the service: Fees: N/A

STEP NO.

CLIENT STEP

AGENCY / LGU Action

Office Responsible

Location of Office

Maximum Duration

Calls / informs the office about the concerns

A. Interviews the clients

B. Informs the client for feedback after two (2) days

Pollution Control and Management Division (PCMD)– City ENRO

3rd Floor Gusali ng Kalikasan at Kapayapaan

5 mins

Schedule of Availability: 8:00 am to 5:00 pm Frontline Services: Request for Information on Environmental Plans, Programs, Activities, Issues and Concerns Client: Students/Institution Representative/Organizations/ Industries/ Others Requirement: Request Letter Total Processing Time: 5mins. How to avail of the service: Fees: N/A
STEP NO.	CLIENT STEP	AGENCY / LGU Action	Office Responsible	Location of Office	Maximum Duration
1	Submits request letter	A. Receives and interviews the client B. Accompanies the client to the interviewee (if available) C. Informs the client for the schedule of actual interview D. Provides Information and needed documents	Environmental Education and Information, Research and Development Division (EEIRDD) – City ENRO	3rd Floor Gusali ng Kalikasan at Kapayapaan	5 mins
2	Interviews personnel / Receives documents needed

Schedule of Availability: 8:00 am to 5:00 pm
Frontline Services: Request for Environmental and Education Campaign
Client: Schools/ Barangays/ Business Establishments/ Institutions/ Organizations
Requirement: Request Letter
Total Processing Time: 5mins.
How to avail of the service: Fees: N/A

STEP NO.

CLIENT STEP

AGENCY / LGU Action

Office Responsible

Location of Office

Maximum Duration

Submits request letter

A. Receives and interviews the client

Environmental Education and Information, Research and Development Division (EEIRDD) – City ENRO

3rd Floor Gusali ng Kalikasan at Kapayapaan

5 mins

Batangas City Official Website - Citizen's Charter

City Environment and Natural Resource Office- Profile

CENRO Citizen's Charter