City Social Welfare & Development Office - Profile

CONTACT NO. 723-2357



The City Social Welfare and Development Office is one of the local government arms in providing programs for those who has the least in life for 21 years stipulated in 1991 Local Government Code. This 2015 is the 20th year that this office is under the local government unit.  This office provides programs and services to the needy based on the guidelines of the national government. With the policy of helping families from “womb to tomb” this office was able to reach more than the target plan and implemented the programs and services within the allocated budget. Also this year, the office was granted with different blessings, and assistance by partner agencies from the local, regional as well as the national entities. The positive response of the Local Officials in allowing staff to attend conventions, conferences and seminars is an edge in gaining useful tools, practices and updating their knowledge in the comprehensive integrated delivery of basic services to the people.

The City Social Welfare and Development Office (CSWDO) as a separate department has its own budget allocation that provides social services to the neediest families in the barangays. This office experienced handling of family case works and consistent efforts were undertaken to help them alleviate stress or any distressful situation. Good to note that no serious catastrophe experienced by the Batangueño except Typhoons Lando and Nona which accommodated evacuees from shoreline barangays near the city proper.

With this, it is also noted that the indigent families received the Social Protection Programs from the National Government through DSWD Region IV-A in the amount
Php 79,565,063.00 and was utilized by program as follows:

1. Supplemental Feeding Program - Php 12,090,000.00 for 7,750 Day Care Children and IP children  
2. Comprehensive Program for Sama Bajau -  Php 1,790,196.00 for 969 IP families
3. Social Pension for Older Persons – Php 13,536,000.00 for 2,256 indigent senior citizens.
4. Pantawid Pamilya Program – Php 42,783,900.00 for 6, 348 families.
5. Government Participatory Bottom Up Budgeting (BUB) Program Php 1,736,000.00  divided to: for Physical Restoration for Person with Disability – Php 500,000.00  Rice Subsidy for 210 most indigent families of the city – Php 900,000.00 and Practical  Skills Development Training for Out of School Youth- Php 336,000.00
6. Medium Development Goals – Family and Children in the Slums and their Environs - Php 300,000.00 (on going)
7. Sustainable Livelihood Program – Ph 7,328.967.00 for Pantawid Program grantees (continuing program till 2016).

A.   Vision:

As the primary Social Welfare and Development Office, we are tasked to maintain a high quality agency committed to uplift the living conditions and quality of life of all sectors of society. We work to uphold social development, for a true-sense of development can only be measured by the quality of life of the people or every client that we are committed to work for. With these in mind and in the heart of each one of us, we believe we work to enhance social justice, the ultimate goal of working for the welfare and comfort of our people.

B.    Mission:

To provide comprehensive and responsive Social Welfare and Development policies, plans and implementation of programs for the families and community level for them to attain a better quality of life.

C.    Goal:

By the year 2025, the most needy families of the city are in its self sufficient level status. The basic needs of the family members are met, adults are gainfully employed and/or earning is resilient in any calamity that might coming and generally with a sound and peaceful community and good leaders.

The implementation of Local Government Code of 1991 is the basis of the implementation of the programs and services for the most needy populace. This office is under the Local Government Unit since 1995 and 2015 is its 20 years of working in this LGU with best performance on the delivery of programs and services.

D.    Organization and Management by the Office:

This office is housed in a two-story building with 576.10 sqms floor area located at corner of P. Dandan corner  Lopez Jaena Street in front of historic Plaza Mabini, across City Hall. The building which was constructed in 1997 was assessed and passed the standard of National Building Code issued by City Engineer’s Office and passed fire safety requirement  from the Bureau of Fire Protection were record were submitted to DSWD for reference. It has 14 are Registered Social Workers.   An additional of 2 employees under job order program served and assisted Staff in both administrative and program operations. There are 3 employees who retired.



Program                                                                                                   No. of Assigned Staff                    
  Permanent Contractual
1. Administrative Section 9 1
2. Children and Youth Welfare   42 1
3. Family, Women and Community Welfare    4  
4. Persons with Disabilities and Older Persons    5  
5. Emergency Assistance Program 6  
Bagong Pag Asa (8 from the CSWDO fund) 66 2

This office has 101 Day Care Workers working in 108 Day Care Centers in 85 barangays. Others assisted Day Care Workers and other Staff in the program implementation. Regular meetings of Staff and weekly Senior Staff consultations were conducted. The day to day technical supervision to Social Workers for case management and proper program implementation were undertaken by the Supervisors to attain more effective results and help uplift the economic condition of the families who have the least in life on time. One on one consultation was also practiced whenever a staff has a concern or problem in the implementation of the program and or in the delivery of services to need/s of the clients. The Office Performance Evaluation System (OPES) is undertaken semi-annually with individual consultation, assessment and proper planning with the staff to develop more positive working attitude. The automated time monitoring system in the office requires staff to report to the office and leave on time.  It is the policy of the office to come back in the afternoon after field work for reporting and recording of day’s activities. This office is open on Saturdays and Sundays with assigned Social Workers stationed at Bagong Pag-asa Transition and Rehabilitation Home attending the needs of walk-in clients and other individuals in crisis situation needing immediate attention and intervention.

The Department Head attends regular consultation meeting called for by the Chief Executive. This helps this office to address the needs and serve the concerned populace. Every Tuesday, this office schedules the photo activities and distribution of physical devices for disabled persons, I.D. cards for women, older persons, persons with disability and solo parents.

The following data are the Best Practices of this office for the year:
1.    Certificate of Recognitions  were awarded to Barangay Officials, Private Sectors  and other Stakeholders who work at their utmost effort for the best interest and welfare of those who has the least in life held last December 14 at Pastor Village, Barangay Gulod Labac.
2.    Good program implementation cited by DSWD 4A for the welfare of Indigenous People after the request of CSWD Department Head to assign Regional Staff (Registered Social Workers) to provide services of the said minority group.
3.    Eleven percent (11%) of Day Care Workers attained Highly Satisfactory grades and forty four percent (44%) Day Care Workers received Very Satisfactory grades after an intensive assessment of DSWD 4A and 37 – Very Competent on Early Childhood Care and Development implementation.
4.    Tie Up with University of the Philippines Los Baños for a Summer Crash Course for the Administration and Operation of Day Care Program funded by the City Government and Day care Workers Association.
5.    National Child Development Center – ECCD National Office sponsored  100  Day Care Workers for a free training on Early Childhood Care and Development, the second LGU trained nationwide. For the coming year, this office will implement the new ECCD law under RA 10410 after the Sanggunian Panlunsod Resolution enactment.
6.    Implementation of sustainable livelihood program adopting the DOLE Kabuhayan Program with Starter Kit. This is a combination of social preparation, self and social enhancement, skills development and provision of starter kit to improve the socio economic condition of the families belonging to low income group.
7.    The city was granted an increase of the number of Social Pension beneficiaries from 328 in 2014 to 2,256 this 2015 after a timely submission of list of indigent older persons to the DSWD Social Pension Program.
8.    Timely submission of project proposals, necessary document including liquidation reports of funds utilized to DSWD4A and this is considered as a best practice  by DILG4A.
9.    As the Chairman of the Disaster Response Committee, this office recommended to hold a Fund Raising campaign for the victims of Typhoon Lando in  northern Luzon and all  city government employees shared their blessings. Food and Non-food commodities collected were hand over to DSWD- National Relief Operation Center in Pasay City.
10.    As the Focal Person of the Millennium Development Goals Family-based Action for Children and their Environs in the Slums Project (MDG FACES). The Plaque of Appreciation was awarded to the City of Batangas and its content is “The city’s involvement in this endeavor showcases the LGU’s significance in bringing good governance to the greater heights.” It was awarded last December 11 in Quezon City.


A.    General

The objective of this office is to provide comprehensive and responsive Social Welfare and Development policies, plans and implementation of programs for the community level for the:
1.    Care, protection, rehabilitation and upliftment the socio-economic condition of disadvantaged individuals, families and communities in order to alleviate them from poverty.
2.    Promotion of psychological functioning of those segments of population who are socially disabling and under dehumanizing conditions.
3.    Promotion of preventive and developmental strategies, interventions and approaches for the disadvantaged groups.

B.    Specific Objectives:
1)    To implement social welfare programs and services to needy and disadvantaged clientele.
2)    To advocate Social Welfare Development as a priority concern of government, non-government organization and other institutions including legislators and other concerned individuals and groups.
3)    To empower the disadvantaged and the most vulnerable families to attain self reliance and self management capabilities.
4)    To provide over all leadership, competence and guidance in the delivery of social welfare services through capability building as well as technical assistance in social development, monitoring and evaluation including impact evaluation.
5)    To promote organizational growth and development through the enhancement of professional competence, integrity, moral values and spiritual well being of workers.
6)    To strengthen the regulatory coordinative planning and monitoring function and activities of the department.